Montecristo
Member
- Joined
- Jul 14, 2009
- Messages
- 24
We have a large gold and silver purchasing business and recently wanted to add the feature of stone removal for our customers, so we purchased the Simplicity Refining System. We are able to recover stones, but we are losing gold. Every batch of approx. 125 grams we are losing approx. 10-15 grams of gold. I have spoken to everyone at Simplicity and the answer I receive is that the gold is there. I have checked the solutions for the presence of gold and have been very careful not to pour off any of the brown particles. I am being told from the manufacturer that the gold is just in the system, but after 3 attempts. I have not been able to find or recover approx. 30-45 grams of pure gold. I emptied the ceramic cell and have tested the main tank for the presence of gold which displays a negative test result. Does anyone have any ideas on this system or process.