I have had good dealings with Chris there. They are slow sometimes, but i suppose that the volume of email they get is TREMENDOUS.
Also, i just checked, and they have just posted an updated price list dated 12/6/11. I am sure they are still very much in business, just busy.
I am working on a whole pallet of material for them, as soon as i can find a suitable shipping box/pallet combination.
EDIT: I just noticed the price list has been expanded to include more categories, and pictures.