slickdogg
Well-known member
I own a custom paint and body shop, i myself learned long ago, that when you tell a customer a timeline, thats what there going to expect, nothing more, nothing less. Picture this for moment. You have an accident in your car (which i hope you don't) and you bring it to my shop for me to repair, before you leave the questions going to come up... "when will my car be done"... I tell you, "ill have this baby done it one week".
The end of the week rolls around, you come to pick your car up, however it's not ready so i tell you "dahhhhhh"...... "my wife had a baby, the kids were sick, and the mail-man ran over my dog". In the mean time your having to bum a ride to work, the store, or to the strip club.. The following week rolls around, i have another excuse.. so i tell you "check back with me in another week". The following week my shop is closed, therefore you try to call me, however i do not answer nor do i return your calls..
Had this happened to you, you'd probably be very upset. The point is no one likes to get the run-a-round. If you take on the responsiability to do somthing for someone you should make it a point to try and fulfill the service you promised to provide, if there is a problem it should be addressed and brought to the customers attention. Communication is extremely important in any line of business.
If that is asking to much, perhalps you should think twice before taking on the task at hand.
The end of the week rolls around, you come to pick your car up, however it's not ready so i tell you "dahhhhhh"...... "my wife had a baby, the kids were sick, and the mail-man ran over my dog". In the mean time your having to bum a ride to work, the store, or to the strip club.. The following week rolls around, i have another excuse.. so i tell you "check back with me in another week". The following week my shop is closed, therefore you try to call me, however i do not answer nor do i return your calls..
Had this happened to you, you'd probably be very upset. The point is no one likes to get the run-a-round. If you take on the responsiability to do somthing for someone you should make it a point to try and fulfill the service you promised to provide, if there is a problem it should be addressed and brought to the customers attention. Communication is extremely important in any line of business.
If that is asking to much, perhalps you should think twice before taking on the task at hand.