G'day all
I'm one of your Aussie members and whilst I rarely post, I do read most of the monthly posts about refining etc.
The gold and silver buyer I use is great in my opinion. They scan my PM's with an ERF gun and pay you according to the current spot price. And they pay me in cash. It can be a bit nerve wracking until I get back to me car, especially when I walk out with three or four thousand dollars.
But like the other members suggested, get another dealer. Mine is so simple, ERF and current spot price.
Cheers