The reason why I reply to everyone and send every MSDS according to their request is because I respect them. Chinese people pay attention to politeness to others.
Instead of being rude and calling people robots like you are, are you being respectful?
I consider selling a product and leaving your customers in the dark quite not very polite. I could even classify it as something worse. Lets keep it at a communication error.
I will try to explain and ask again:
Do you have a manual with actual instructions on how to use your product in stead of this one sentence?:
if so, please share that instead of sending documents without any usable content. It sure looks nice, all those letters forming sentences, but is empty and does not contribute to any understanding of how your product is to be applied..
I agree with Slochteren, that anyone should get benefit of doubt, but we have had questions from new members trying to get their dissolved gold out of your product and failed.
So unless your sole goal is to make us dissolve our gold and not being able to retrieve it, please give an answer.
Until then i will discourage anyone trying to but a product without any manufacturers support on said matters. what is the contact data of your English speaking customer service for the customers you try to reach in English speaking countries?
So we would like to know
which steps an inexperienced person needs to follow when trying to use your product, if you still claim they need to know the cyanidation process before buying your product, then say so with big font on top of your advertisements: " only to be used by cyanide process experienced operators, as we do not provide any customer support" and stop selling it to any random person with gold fever as long as they pay.
I'm critical and a little frustrated by your ignorance and sales mentality, but not rude imo.
Manufacturers have a responsibility to their customers and the environment, and from the questions asked here by members, i get the notion you only want to sell and not help recovering pm's
I have not found any of that in the pile of papers you submitted. and that is the thing I have problems with: Not giving an answer, but overloading one with info that does not help, but is full of contraditions, unreadable teksts and such.
would you be able to reply to me if i wrote something like:
"Jihchan not light with addition of meaning with medicine, unless there is a technical guidance"
We prefer to communicate in English. This is gibberish.
Awaiting your answer.
