Considering your equipment setup, the process you should use is aqua regia. The QVF glassware you have is nice equipment but I have concerns.
First off let me say I would not be inquarting the material in silver. The gold assay and the existing percentage of silver in the feedstock should allow for good recovery.
I am not a fan of the bottom drain in the glass reactor because the shot you digest often gets hung up in the drain section which minimizes its exposure to acid and can result in incomplete digestion. The 70 grams of undissolved metal you referenced likely was in the neck of the drain and could not take full advantage of the acid in the reaction due to limited circulation in the tight space.
You do not include pictures of your condenser setup. There is always an exhaust on these reactors and you are using aqua regia at 3:1 so you get an aggressive reaction. It is possible from seeing the level of solution in the vessel that an aggressive reaction combined with non condensed exhaust or excessive exhaust will result in sucking values out with your exhaust. Please provide photos of your condenser setup and some figures of airflow exhausting the system.
I would immediately drop the acid to a 5:1 ratio if you are using a condensed reactor.
Typically solution after precipitation holds about 2 PPM as gold. Your solutions are holding greatly in excess of 2 PPM. You will enjoy much greater success if you do not add too much nitric acid. I do not like your precipitation methods either. I would be neutralizing any extra nitric acid by adding sulfamic acid and gassing the gold out with sulfur dioxide. It will produce a cleaner gold. Gold is normally precipitated until it tests negative to the stannous chloride, the amount of gold you are carrying over into waste should be indicated with a normal stannous test. What formulation of stannous chloride do you use?
After 2 days we added stannous chloride and caustic soda to the solution and recovered 20gms
This is another technique I do not like. For one stannous chloride is not a means of recovery. You add it to recover gold?
I notice in your photos of the tall cylindrical reactors a light blue liquid in the reactors in the background. Is that the result of your addition of caustic soda. If so, you have formed a copper hydroxide slurry which will only allow the recovery of the gold if it is dried and crushed and sifted and processes by a copper smelter. What is the source of the light blue liquid?
So in summary, there are a few places we can look for the gold.
One is up the stack with the exhaust. Your reactors need condensers and you need to allow the fume to escape by the ambient pressure of the vessel not be sucked out.
Two is in the copper hydroxide stannous chloride combo you are using for recovering waste liquids. The cementation metal of choice is copper but given the minimal base metals in the feedstock zinc dust will suffice. Do not attempt neutralization with caustic until all of the metals have been recovered by cementation.
Three is in the silver chlorides. Reduce the metal and fire assay for gold, it is easy to figure out if it is in there.
Finally four is employee theft. Nobody likes to think about this but I have seen it in refineries all over the world. After your gold is produced into grain for dissolution do you dry and re-weigh it? Are you absolutely sure all of the metal actually entered the reactor?
I can assure you with the equipment you have you can achieve 99.9 % recovery with aqua regia using the right methodology and addressing the 4 areas mentioned above.
Get back with answers to the questions I have asked and we can continue.