First welcome to us.What
What do you mean, I said it pretty clearly, you don't have to be rude and I don't have to be a member of this forum either. As I just said I tried and failed to cupel my own silver. I'll go into further detail if that's what you mean. I used lead portland cement and borax as well as my oxygen acetylene torch to cupel silver brazing rod that I have been saving up over the last year from my refrigeration job with no success.
First mistake was to use Borax, the molten metal need to be in contact with Oxygen so nothing can cover it.
Next is to use a torch, it is possible but hard even for experienced people, electric kiln is the key to successful cupelling.
How much Silver and Copper are there in the brazing rods and how much material do you cupel at the time?
Can you give us exact number for the Lead, Brazing and Cupel size?
Copper is usually a NoNO for cupelling.
So, I looked into multiple refiners in my area and was reading reviews about theft. I don't have any interest in selling my silver that I've accumulated and would like to get it back after it has been refined.
He said what he said because your post did not contain any information other than that your cupel failed and you are in Dallas.
There was nothing rude about that.
Now you have given us some more information and we may start asking more targeted questions and give some advice.
I'll comment in bold in the quote.